Privacy Policy

This notice explains how Pretoria Appliances Repair uses details submitted through this website.

What we collect

When you send a repair request, we collect your name, email address, telephone number, suburb, appliance or system type, brand and the fault description you choose to provide. We also receive routine technical information that web servers may log for security and operation.

Why we use it

We use your information to respond to enquiries, assess the service requested, discuss availability, arrange repairs and keep appropriate business records. We do not ask for bank card details through the booking form.

Who receives it

Submitted requests are sent by email to the business booking recipients. Relevant details may be shared with technicians or service personnel where necessary for an agreed job. Email and hosting providers process information to deliver the request.

Retention and security

We retain information only as reasonably needed for service, accounting, legal and dispute-resolution requirements. Internet communication cannot be guaranteed completely secure. Do not include passwords, identification numbers, card details or unrelated sensitive information in the message field.

Your privacy choices

You may ask to access, update or request deletion of information, subject to applicable law and legitimate retention obligations, by contacting info@pretoriaappliancesrepair.co.za. South Africa’s Protection of Personal Information Act (POPIA) may apply to the processing of personal information.

External links and communications

Our call, email, WhatsApp and map links open services operated by other providers. Their privacy practices are governed by their own policies. The website does not set optional third-party analytics cookies in this build.

Last updated: 11 October 2026.